Active Awards Club Save 10-30% with our Customer Loyalty Program!
Health Freedom Nutrition's Active Awards Club

Our Active Awards Club is our way of saying “Thank You” to loyal customers by offering permanent discounts on product purchases. Every time you purchase products from Health Freedom Nutrition, you earn points towards Active Awards discounts. The more items purchased, the more points and permanent discounts you can earn. You will receive one point for each dollar you spend. We tabulate your point totals each quarter automatically and adjust your permanent discount for you towards any future orders.

Active Awards Club Customer Loyalty Program Discount Chart
250 Total Points........10% permanent discount on all future purchases
500 Total Points........15% permanent discount on all future purchases
750 Total Points........20% permanent discount on all future purchases
1000 Total Points......25% permanent discount on all future purchases
1500 Total Points......30% permanent discount on all future purchases

Active Awards Club Membership Rules
This program applies to purchases made through our web site at www.hfn-usa.com, phone, fax or mail orders. Points and future discounts are earned by the volume of purchases of Health Freedom Nutrition products.

Individuals, 18 years of age or older, are eligible for membership. Corporations, organizations and/or other entities are not eligible for membership. Members may only hold one Acive Awards Club account and points cannot be transferred between members. A member may resign from the program at any time by sending written notice to Health Freedom Nutrition Active Awards Club. All accumulated points will then be cancelled. Auto Order discounts, Active Awards, and other promotional discounts can not be combined. The larger of any applicable discount applies.

Health Freedom Nutrition reserves the right to terminate or change its Active Awards program at any time, with or without prior notice. This includes the right to change or terminate these terms and conditions, the membership rules, points structure, and discount awards.

If the program is terminated, all accumulated points may be cancelled. Health Freedom Nutrition will make a reasonable effort to notify members if it is decided to terminate the program. Health Freedom Nutrition shall not be liable for any loss or damage resulting from such changes in rules or termination of program.

To receive your Active Awards Club Discount on online purchases, please use the keycode from your Active Awards postcard when you place your order.
Auto Order Program Save Time and Money with Auto Orders!

Save at least 10% and get FREE SHIPPING starting with your second order when you choose Auto Order!

With our Auto Order Program, you’ll receive a fresh bottle of your favorite product at a regular interval of your choosing. Want a fresh bottle to arrive every month? Put it on Auto Order! Want three bottles to arrive every other month? Put ‘em on Auto Order!

You’ll also save at least 10% and receive FREE SHIPPING to anywhere in the U.S. on every order after your first auto order arrives. (For international orders, Free Shipping offer does not apply, please call 001-1-775-324-1967 for international rates.)

With Auto Orders you are always protected by our 60-Day Money Back Guarantee. And there’s absolutely no risk since you can cancel your Auto Order at any time.

To place an item on auto order, simply choose your desired Auto Order frequency on the product page for the product you would like to purchase. You will immediately receive a 10% discount and FREE SHIPPING will start with your second Auto Order Shipment!

Auto Orders – A convenient way to save both time and money on your favorite Health Freedom Nutrition products!
Free Shipping Offers We are pleased to offer FREE SHIPPING in the U.S. on the second and all future shipments for products placed on Auto Order. When you place a product on Auto Order, you pay for the first shipment and all future shipments are FREE by priority mail or UPS ground.

Shipping Information
Health Freedom Nutrition produces Fresh Supplements so we make every effort to ship our products within 24 hours of receipt of your order. The only exception to this is orders received after 12 p.m. PST on Fridays. Those orders will be shipped the following Monday.

We offer a number of economical shipping options for both domestic and international shipping to ensure you receive your Fresh Supplements in a timely fashion.

Domestic Shipping Methods and Rates*
Priority mail / UPS ground......$6.95
UPS 2 day service.................$13.13
UPS next day afternoon........$18.75
UPS next day morning..........$24.74

*Pricing based on retail orders shipped within the U.S. weighing 3 pounds or less.

For international rates, please call 001-1-775-324-1967 or fax us at 001-1-775-324-2083
Once a package ships, it will usually takes between 2 - 7 business days for it to reach its destination.

Fresh Supplements * Timely Shipments * Health Freedom Nutrition
Our 60-Day Money Back Guarantee Our only goal is your complete satisfaction!

If you are not completely satisfied, for any reason, just return the unused portion of your product within 60 days of receipt and we'll refund your money ... no questions asked.
Returns Please include the original invoice or a note with your name, address and the order number in the package you are returning. If you paid by check, please allow 7-14 days for a refund check to be mailed to you. Please send returns to:

Health Freedom Nutrition
255 Bell Street
Reno, NV 89503

If you have any questions, please contact us at 1-800-980-8780.
Privacy Policy Health Freedom Nutrition ensures secure on-line credit card transactions with the most advanced technology and respects your personal privacy. We will never release any personal information without your consent. We only use the information we collect about you to process orders and to provide a more personalized shopping experience.

Hours and Days of Operation
Health Freedom Nutrition’s hours of operation are from 7:00 a.m. to 5:00 p.m. PST Monday through Friday.

Health Information Advisors
The advice of our health advisors is based on their knowledge, experience, and the information you provide. Their advice and recommendations are not intended to replace the advice of your physician. You are encouraged to seek advice from a competent medical professional regarding the applicability of any recommendation with regard to your symptoms or condition.

Collection of Data
Physical, electronic and managerial procedures have been employed to safeguard the security and integrity of personal information. Personal information is accessible only by staff designated to handle online complaints or requests. All Health Freedom Nutrition agents and contractors with access to personal information obtained from the web site are also bound to adhere to this policy. We will not use your personal information other than for the purpose for which it was submitted without your consent.

What Information Do We Collect?
We automatically collect your Internet service provider's address, the web page from which you came, and a record of your activity on our site. When you purchase from Health Freedom Nutrition we collect information that you volunteer such as your name, email address, postal address, phone number and other information necessary to process your order.

What We Do With Data
The data we receive enables us to process your purchases and send you requested information and marketing updates. We also use data to rate and improve our website, so that we may increase its performance and your overall online experience.

Help Us Keep Your Personal Information Accurate
If your personal information changes or you would like to review the personal information we may have on file, please contact us with the new information or your review request.

Data Release
Health Freedom Nutrition will abide by this privacy policy except as required by subpoena, search warrant or other legal process or in the case of imminent physical harm to a member, non-member or others.

Cookies
Health Freedom Nutrition's website uses "cookies". Cookies are messages that a Web server transmits to a Web browser so that the Web server can keep track of the user's activity on a specific Web site. The message that the Web server conveys to the browser is in the form of an HTTP header that consists of a text-only string. The text is entered into the memory of the browser. The browser in turn stores the cookie information on the hard drive so when the browser is closed and reopened at a later date the cookie information is still available. We use this information to collect demographic information such as frequency of user visits and the amount of time spent on the website. We also use this information to personalize your shopping experience.

Links to Outside Websites
Health Freedom Nutrition's privacy policy applies only to its website. Our website may contain links to outside sites. Please be aware that other sites operate under their own privacy policies and that these sites may collect your personal information. Health Freedom Nutrition claims no responsibility for the data collection policies of outside websites.

Notification of Changes
In the event that Health Freedom Nutrition should change its privacy practices or start using member information in a manner different from that stated at the time of collection, we would notify our customers of the changes, explaining the reasons and allowing them the opportunity to accept the changed policy, or demand exemption from it.

Contact Us
Please contact us with your questions or concerns about these privacy policies and/or the practices of this web site at: Health Freedom Nutrition, 255 Bell St., Reno, NV 89503 USA, telephone 800-980-8780, or contact us online.
Frequently Asked Questions Q: What do you mean by the phrase, “Fresh Supplements! Fresh Thinking!”
A: Fresh Supplements! Fresh Thinking! is the product development philosophy laid down by Health Freedom Nutrition founder, Dale Fowkes. Fresh Supplements! refers to the fact that we manufacture in frequent small batch runs to ensure the products we produce are fresh and at the height of potency. Fresh Thinking! means our formulas reflect the latest in nutrition science and are unique in the marketplace. We are leaders, not followers and do not produce “me-too” type products that are so common in the supplement industry.

Q: Does Health Freedom Nutrition manufacture its own products?
A: Yes. The vast majority of products are produced in our own manufacturing facility in Reno, Nevada. We adhere to FDA Good Manufacturing Practices in all aspects of our operations.

Q: Is Health Freedom Nutrition affiliated with Smart Publications?
A: Smart Publications has been publishing books since 1990 and is committed to researching, reviewing, and publishing the latest discoveries in nutritional and anti-aging science. Smart Publications seeks to educate consumers so they can make informed choices regarding their own health and wellness.

Health Freedom Nutrition is a primary distributor for Smart Publications Books and frequently advertises within their newsletters.

Q: I have a question about which supplements I should be taking, is there someone on your staff who can assist me?
A: Yes, all our customer service representatives receive extensive on-going product training. Additionally, we have a Certified Holistic Diet Counselor on staff to handle complex nutrition and product questions.